Browse - Computer Tips - sudo: PAM account management error: Authentication service cannot retrieve authentication info

Date: 2020jan23
OS: Linux

Q.  sudo: PAM account management error: Authentication service cannot retrieve authentication info

A.  This happened when I had the user in /etc/passwd, /etc/group, /etc/sudoers.d/<somefile>.conf
but not in /etc/shadow

Adding the user to /etc/shadow fixed the problem.