Computer Tips - Make an AI-powered support chatbot from my text files
Date: 2023oct20
Q. Make an AI-powered support chatbot from my text files
A. I did this with Orimon https://orimon.ai
in October, 2023 (things change quickly in this space).
Creating an account was free.
It was based on GPT 3.5 (Turbo Instruct)
You can select the personality from Sales, Support, Reader, Tutor, Custom.
The bot temperature can be 0.0 (reserved) to 1.0 (creative).
It was able to scrape a small website of about 600 pages in
a few minutes and then the bot was available on the web.
There are a number of other alternatives:
- Zendesk https://www.zendesk.com
- Intercom https://app.intercom.com
- Birdeye https://birdeye.com
- Tidio https://www.tidio.com
- Socio https://www.meetsoci.com/
- Genesys Cloud CX https://www.genesys.com/genesys-cloud
- Appy Pie https://www.appypie.com
- Drift https://www.drift.com/
- Qualified https://www.qualified.com